Has happened several times in the past when I receive a letter type email. I cannot read all the message. It will only display a certain number of lines and that is all. Tried opening in separate window, and several other options under the right click button. Nothing works. How to I read all the message without printing it out? Not sure that would even work. Never had a problem when I had XP but W7 has been one head ache after another, all indirectly related to W-7. Nothing from XP that worked in the past will work with it. So much for technology.